Absolutely. In Florida, private investigators are required to be licensed, but insurance is optional. S&S Investigative Consultants is licensed AND insured to serve clients throughout Florida.
We help insurance companies and legal professionals resolve issues related to false claims, staged accidents, workers' compensation fraud, property insurance fraud, disability insurance fraud, car insurance fraud, health insurance fraud, life insurance fraud, home insurance fraud, and more.
Maintaining confidentiality is essential. Regardless of what type of investigation is needed, all communication is private and secure and all materials we generate are for your eyes only, unless you request that we share with your attorney. Although not every investigation requires the same level of discretion, all client information is held with great confidence.
We will discuss your preferences during the initial consultation. We can update you from the field, at the end of each day, or at the end of the assignment. We can communicate via text, phone, or email.
Once we have concluded the investigation, we will present you with a written report and any additional footage we collect.
Yes, we use the most advanced technology so we can solve your case as quickly and accurately as possible. We use the most advanced tracking, recording, and video devices, as well as cutting-edge drone technology to get the answers you deserve.
Yes, the evidence we legally collect is admissible in court. Many clients hire us to gather evidence for a legal proceeding. We can appear in court on your behalf if you would like, and testify about the details of your investigation. We strongly recommend coordinating with an attorney if you plan on using the information that we gather in a legal matter.
We will start with a free consultation to make sure our agency is the right choice to help you. The consultation can be as discreet and private as you need. Consultations can be done in person, via telephone, via video conferencing, or even by email. We do not rush and really take the time to get to know you and your needs. We will not move forward with your case unless we are sure we can help.
Most investigations last one to two weeks on average, but more complex cases can take longer. We will discuss a timeline during the consultation.
We will ask you for as many details as you have. For surveillance operations, we will ask you to describe and provide a photo (if possible) of the subject, as well as any information regarding their location, including home address, current and previous places of employment, and any information about their current vehicle.
The cost of the investigation varies based on the assignment, with fees determined by the time spent on your case. During the initial consultation, we will lay out our fee and retainer structure to ensure we are always on the same page and are working within your budget. All expenses are covered by the retainer during the investigation, and any unused portion will be credited back to the client once the investigation has concluded. There are also additional fees for testifying in court.
The retainer is due prior to the start of the investigation. We accept payment by credit card, PayPal, cash, check, or money order.
In order to properly prepare, we request at least 24 hours' notice before beginning an investigation. In certain circumstances, we can start an investigation in one to three hours if the situation is truly urgent, but we cannot make any guarantees.
Bear in mind that we cannot begin an investigation until we have received the retainer and any additional information we need from you.
We are committed to providing you with the personalized attention you deserve. Contact us now to take the first step toward resolving your case.
Without S&S Investigative Consultants I would never have had the information I needed for court. I recommend them to anyone in need of private investigation services in Jacksonville because of their unmatched expertise and attention to detail. I am so grateful for all the help I received!
I am extremely grateful to Donnie for his exceptional work in finding and confirming details that others had missed. He was reliable, careful, and provided concise information. Thank you so much!
They were excellent and provided me with all the information I needed to make the right choice in my situation. I highly recommend and wouldn't hesitate to hire them again if needed.
Don't just take our word for it - our clients leave rave reviews after working with S&S Investigative Consultants.